Stone's Mill Family Health Centre - Gananoque

Welcome to Doctor Stone's Mill Family Health Centre

Located in Gananoque, Ontario, Doctor Stone's Mill Family Health Centre provides essential healthcare services to the community. With a focus on accessibility, the centre is designed to accommodate all patients, including those requiring wheelchair assistance.

Accessibility Features

The facility boasts a wheelchair-accessible entrance to ensure that all patients can easily enter the building. Additionally, our wheelchair-accessible car park allows for convenient parking, making visits less stressful for individuals with mobility challenges. Inside, you will find a wheelchair-accessible toilet to further enhance comfort during your visit.

Amenities and Services

Doctor Stone's Mill offers numerous amenities designed to facilitate patient care. For those looking for medical attention, we recommend making appointments in advance, as this allows our staff to prepare adequately for your visit. The health centre houses a multifaceted service structure, accommodating various healthcare needs under one roof.

Patient Experiences

Patients have shared mixed reviews about their experiences at Stone's Mill. While many praise the amazing staff and caring doctors, some have expressed concern regarding the management of appointments and urgent care services. One patient noted, “The staff is kind and helpful, they know how to send you in the right direction for the proper medical care.” Conversely, there are remarks from individuals who felt disappointed with the front reception assistance and the treatment they received during blood tests.

Recommendations for a Better Experience

Based on feedback, if you are visiting for blood work, ask for an experienced technician. Multiple patients reported that this could significantly affect your comfort and experience. Moreover, contacting the clinic ahead of time can help clarify what to expect, especially regarding services like urgent care.

Conclusion

Despite some criticisms, many families, like Cindy and Randy Clarke, have maintained long-term relationships with Doctor Stone's Mill Family Health Centre. They emphasize the professionalism and friendly nature of the staff, stating, “We have never had a bad or negative experience.” As the clinic continues to evolve, feedback serves as a vital tool for improvement in the areas of planning and overall patient experience.