Showing from 1 to 16 of 16 comment(s) received.
The receptionists are quite uninformed. They tend to bring up race unnecessarily and ask intrusive personal questions. They then proceed to gossip about it with their colleagues in a manner that could be perceived as inappropriate and insensitive. This kind of service is subpar, to say the least.
I must say, the front desk attendant was quite unpleasant to deal with. It seems to be a recurring theme with them. On this particular occasion, I was simply inquiring about some information, but this lady made me feel as if I were unintelligent for asking questions. She kept interrupting me whenever I tried to speak, displaying a rude and dismissive attitude. However, I decided to assert myself and make sure she listened to me respectfully – it felt like standing up to a bully! When she attempted to end the call, I insisted on booking an appointment, which turned out to be another challenge.
After being given the date, time, and doctor's name for my appointment, I called the day before to confirm since I hadn't received a confirmation text. To my surprise, I discovered that there was no booking under my name for that day. It appears that you have to tolerate their attitude in order to secure an appointment.
I reckon Dr. Ling might not be too chuffed with her job and life, but could someone kindly ask her not to let it affect the students? My heart goes out to those aspiring med students who have to witness doctors like her in action. That's got to hurt, mate.
The receptionists are proper rude, they are. I get it, they're busy and their job can be well stressful at times. I try to be as polite as I can when I call, like. But blimey, they keep interrupting me, hanging up before I can finish what I'm saying, and giving me attitude when I ask proper questions, you know.
Absolute top-notch spot to get your vaccinations for your student placement. Had a bit of a wobble after a shot (first time that's ever happened to me and I'm not really squeamish about needles), but the nurse was an absolute star in handling it. Full marks - I'd happily have a little fainting spell here any time.
Terrible. Absolutely terrible. They attempted to pressure me into wearing a mask.
I had two separate appointments cancelled as a result of this.
One for therapy and one with a physician.
It feels as though these individuals are living in their own little bubble.
The therapists are proper lovely folks. The queues can be a bit long, you know what I mean? It gets quite packed in there, what with the stress of university life and all. They hand out some free leaflets and even a cough mask to keep ya safe. Cheers!
It appears that they do not adhere to the law unless you pay for a 200k diploma even though it is mostly funded by the public. They seem to turn a blind eye, talking about justice for all.
The most terrible experience of my life. I ended up with a male new grad who just had to mention my period, of course! The session felt totally rushed. I wasn't given the chance to address other concerns. He suggested a possible issue and then dismissed it as "rare." Now I have to find another doctor and wait for months, I can hardly bear the thought!!!
The front desk staff, bless their hearts, don't always seem quite so warm and welcoming. It appears they have a penchant for gossiping amongst themselves and can be a tad selective in their kindness, favoring some over others. It's a real shame, you see, considering this is where our students should be receiving support, not feeling further troubled.
I 'ad a brilliant experience 'ere. I popped in first thing in the mornin' and was seen straight away. Everyone treated me with professionalism and a sincere attitude. I would definitely recommend comin' 'ere if you're goin' to Carleton, but make sure to come early in the mornin'.
I arrived early to avoid a lengthy wait, only to find myself waiting from 8:30 until 1:00 for a brief 5-minute evaluation and prescription for antibiotics. My counseling experience was also lackluster, with staff members appearing dismissive and nonchalant about my problems and worries.
Every time I've visited this place, the folk at the front desk have been rather frosty and unfriendly, even when met with a hearty hello. On the bright side, the doctors have proven to be pleasant and capable in my interactions with them.
I was redirected to another place, but after 1 month and numerous phone calls, I have yet to receive any response. It all seems rather unprofessional, and the doctors don't seem to stay for very long either. Quite suspicious if you ask me, but at least nobody was rude or upset about it.
What's the bloomin' point of promoting these walk-in counseling services if they're never blimmin' available to us students?? It's a proper con and they oughta knock it off. Three days straight I've been given the boot because all their appointments were booked up by the time my class finished at 2 PM. Then the lass at the front desk tells me to show up earlier by noon on the next day. So I do, and would you believe it - all the slots are taken once more. The most useless establishment on campus that should be stripped of funds right away 'cause our tuition money ain't being put to good use.
I rang up this morning to schedule a follow-up appointment, and the receptionist (the lady at the front desk) kindly managed to fit me in to see a doctor on the same day. She was also very welcoming and helpful when I arrived and checked in for my appointment.
I had previously seen a different doctor who wasn't available today, but I saw Dr. Audrey Ling this time. I found Dr. Ling to be very thorough, she took the time to answer all my questions, and didn't make me feel rushed or ignored. I feel optimistic about the result of my appointment and am genuinely pleased with how everything went.
I'd also like to give a shoutout to the nurse who conducted my assessment – she was also lovely and kind!